Privacy Policy | Storyburst

Last updated: 5/16/2025

At Storyburst, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

Account information (name, email, profile picture)
Child profiles (name, age, preferences, physical characteristics)
Story preferences and reading history
Payment information (processed securely through Stripe)
Communications with our support team
User-generated content and feedback
Subscription and credit purchase history
Story creation history and preferences
Credit balance and usage history

Automatically Collected Information

Device information (type, operating system, unique identifiers)
Usage data (features used, time spent, interactions)
Location information (country and region only)
Log data (IP address, browser type, timestamps)
Performance and error data
Story generation metrics and success rates
Credit usage patterns
Subscription status and renewal information

How We Use Your Information

We use your information to:

Provide and improve our services
Personalize your experience and content
Process payments and manage subscriptions
Track and manage credit balances and usage
Send important service updates and notifications
Analyze app performance and user behavior
Prevent fraud and ensure security
Comply with legal obligations
Respond to your requests and support needs
Optimize story generation and credit costs
Monitor and improve subscription benefits
Analyze story creation patterns and preferences

Business Model Data Usage

As part of our subscription and credit-based business model, we collect and process additional data to:

Calculate and award subscription-based credit earnings
Process and track credit purchases and usage
Manage story creation costs and pricing
Monitor subscription status and benefits
Analyze user engagement and content generation patterns
Optimize pricing and credit allocation strategies
Detect and prevent credit system abuse
Generate usage reports and analytics
Track credit expiration dates and notify users
Monitor and enforce credit transfer restrictions
Record transaction finality and non-refundable status
Audit story creation attempts and credit deductions

Information Sharing and Disclosure

We may share your information with:

Service providers (hosting, analytics, payment processing)
Law enforcement when required by law
Business partners with your explicit consent
Other users when you choose to share content

We do not sell your personal information to third parties.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Employee training on data protection
Access controls and authentication
Secure data backups

Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Request data correction or updates
Request data deletion
Object to data processing
Request data portability
Withdraw consent at any time
Opt-out of marketing communications
File a complaint with supervisory authorities

Children's Privacy

We are committed to protecting children's privacy and comply with COPPA (Children's Online Privacy Protection Act). Our service is designed for use by children with parental supervision. We:

Require parental consent for users under 13
Collect only necessary information about children
Allow parents to review and delete children's data
Do not use children's data for marketing purposes
Implement additional safeguards for children's data

International Data Transfers

We may transfer your data to servers located outside your country. We ensure appropriate safeguards are in place and comply with applicable data protection laws for international transfers.

Third-Party Services

We use trusted third-party services for specific functions. These services have their own privacy policies and handle your data according to our agreements with them. Key services include:

Stripe for payment processing
Google Analytics for usage analysis
AWS for hosting and storage
Replicate for AI content generation

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze app usage. You can control cookie preferences through your browser settings.

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and sending an email notification for significant changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: privacy@storyburst.ai

Content Generation and Usage Rights

As the exclusive owner of all AI-generated content, we collect and process data related to content creation to:

Train and improve our AI generation systems
Analyze content patterns and quality metrics
Monitor compliance with our content guidelines
Detect unauthorized usage or distribution of content
Track content creation and viewing patterns
Optimize story generation parameters
Ensure proper content licensing and usage
Maintain content quality and appropriateness
Enforce our intellectual property rights
Prevent unauthorized content extraction or sharing

App Store Data Collection and Privacy

In accordance with Apple's App Store Guidelines, we want to be transparent about our data collection practices:

We only collect data that is necessary for the core functionality of the app
All data collection complies with Apple's privacy guidelines and your device settings
We respect your device's App Tracking Transparency settings
You can opt-out of analytics and tracking through your device settings
We do not combine data across apps or websites for targeted advertising
All in-app purchases and subscriptions are processed through Apple's payment system
Your App Store account information is handled according to Apple's privacy standards

Data Deletion and Account Termination

You have the right to delete your account and associated data:

You can request account deletion directly through the app settings
Account deletion will remove all personal information and user-provided content
Subscription management and cancellation is handled through the App Store
Some information may be retained for legal compliance purposes
Backup copies may persist in encrypted form for up to 30 days
You can contact privacy@storyburst.ai for additional deletion requests